Privacy policy

Home · Privacy policy

Effective date: 16 October 2025

Who we are

Paris & Chaya Limited. Email: admin@parisandchaya.com · Tel: +44 7749 588444.

What data we collect

Contact details (name, email, phone)
Order & personalisation details
Delivery details (address, if provided at checkout)
Payment status (handled by payment processors; we don’t store card numbers)
Website usage data (cookies/analytics, if consented)

How we use your data

To provide our services and fulfil orders
To answer questions, provide quotes and support
To improve our site and services
To comply with legal and tax requirements

Lawful bases

Contract (e.g., to process and deliver your order)
Legitimate interests (e.g., customer support, fraud prevention)
Consent (e.g., optional marketing, where used)
Legal obligation (e.g., record-keeping and tax)

Sharing your data

We share data with essential providers only (e.g., payment processors, delivery carriers, and platform providers such as Wix) so we can run the business and deliver your order.

International transfers

Where your data is processed outside the UK/EEA, we use appropriate safeguards (for example, Standard Contractual Clauses / UK-approved mechanisms).

How long we keep your data

Order records: up to 6 years (accounts/tax)
Enquiries: up to 12 months
Cookie data: per cookie lifespan (see Cookies)

Your rights

Access · Rectification · Erasure · Restriction · Portability · Objection · Withdraw consent

To exercise your rights, email admin@parisandchaya.com.

Contact

Email: admin@parisandchaya.com · Tel: +44 7749 588444 · Registered office: 1 Bell Street, London, NW1 5BY (no collections).

Updates to this notice

We may update this policy; the latest version will always be on this page.

Cookies

We use cookies to make our site work and, with your consent, to help us improve it. You can accept all cookies or manage your preferences any time.

(categories):

Essential (always on): required for security, shopping basket and basic functions.
Analytics (optional): help us understand site use and improve our products.
Marketing (optional, only if you add them): used to show relevant offers.

(change choices):

You can change your choices via the cookie banner (look for Cookie settings) or by clearing cookies in your browser.

Cookie table

Cookie name Purpose (plain English) Provider Type Duration

XSRF-TOKEN /hs Security; protects forms and sessions Wix (essential) First-party Session

bSession Performance/session stability Wix (essential) First-party ~30 minutes

svSession Identifies unique visitor for site functions Wix (essential) First-party Up to 2 years

consent-policy Remembers your cookie choices Wix (essential) First-party Up to 1 year

_wixCIDX / Site performance & diagnostics Wix (essential) First-party Session / Persistent

_wix_browser_sess

fedops.logger.sessionId Load performance measurements Wix (essential) First-party Session

_ga Analytics: distinguishes users (optional) Google Analytics First-party 2 years

ga* Analytics: session state (optional) Google Analytics First-party 2 years

_gid Analytics: page views (optional) Google Analytics First-party 24 hours

_fbp Marketing: ad delivery/retargeting (optional) Meta/Facebook First-party 3 months